Excellent
Excellent care
All good!
Erica explained what the problem was and how she planned to take care of it. She made sure I understood this.
Refer to previous feedback. The provider was fantastic!
Felt very comfortable and taken care of
I would see her again if I had a choice. I was very comfortable with her.
Erica Otterback, the nurses, the person who drew my blood were all excellent.
My appointment was quick and everyone was friendly and knowledgeable.
Amazing!!!
I really appreciate Dr. Otterbeck. She is pleasant and always helpful I always feel comfortable around her and she makes sure I am cared for by running additional tests and covering all loose ends so I am guaranteed to find a solution I believe she is passionate about helping her patients. If she could be my regular doctor, I wouldn’t hesitate to request.
Very satisfied with visit
thank you
Met all my needs
Followed up with notes and responded to my comments on those notes.
She was great!
Please keep up the awesome work. Thank You Team.
Very knowledgeable, really took an interest in my situation.
All the people I dealt with, including PA Erica, receptionist and staff at the Lab were professional and kind
Erika is a gem
Please keep this provider on your team one of the best I ever seen !
Sent me for X-rays then called me to make sure I got them. To me that is quality care.
Provided outstanding care
Excellent
The PA (I can't remember her name) who interviewed me was totally professional.
Keep up the good care.
Video was a great way to provide what i needed as a covid patient
Seemed thorough!
Visit was great doctor was.very good explained everything so i understood.
Very prompt response
Was a very good experience. I hope the referral to the ENT is as good.
She was a good listener, friendly and tried to make sure I left feeling better
Excellent
the staff gave me the time needed to address all my health issues
All good! Love how I got moved to the same day clinic away from my PCP. No problem w the switch
Had her before, very willing to do work with me
Was treated exceptionally well and quickly
Knowledgable, kind, understanding
Great.
Very nice , listened to me and my concerns. Very positive meeting
Very pro fessional & cariing
I would recommend to my family and friends.
She had appropriate tests given and had results and follow up comments before 7:00 the next morning.
Needed Rx for meds for Covid. I had a phone conversation in less than 30 min. With the PA.
She was very attentive, gave great advice & health care
She was very kind and knowledgeable on what I had going on. Would be more than happy to see her again or recommend to others
She was kind and efficient!
They work extremely well together a real team
She was very understanding
Was clear in her communication with instructions, and appeared to really want to get to the root cause to why i came in.
A positive experience which is currently rare in the health care industry
Everything was good
It was my first experience. I was satisfied.
She was way better than the last provider
I was seen at Empire Dr e.
I really like this practice, I am sad Erica is leaving, but wish her well.
It was the first time I met with Ericka. She was professional, knowledgeble
Extremely pleased. Had to wait a few months for appointment, but that is the case everywhere today. The provider and staff could not have been better. Unfortunately, for me , she is leaving this office.
Erica is very sweet, she is attentive, and is helping me navigate through getting where I need to go to get my health back on track.
Very nice just waiting for test results
She went above the care.
I felt very comfortable and that I was very important to her while I was with her
Out standing
She instructed the office to call me when there was a positive test result. I appreciated hearing the news from a person. I also appreciate that I didn’t have to keep calling to get the result
Very informative in answering my questions.
Erica was wonderful. She listened to my concerns, completed an exam, and then we came up with a treatment plan together.
The provider was excellent
My only complaint is how long it took to get in for my initial appointment. Other than that is was a very positive experience.
This was my first time with Dr Otterbeck and I found her to be very knowledgeable and she spoke in a way that a patient could understand. She has a pleasant and comforting personality, as does all the people at that location. able to convey her findings in a way that a patient could undrstand
Excellent follow up
This is the first time Ive seen Erika and I was pleased with the visit
Been with this practice for 27 years, that should tell you how much I trust and appreciate them
Very caring
Erkika is a very nice, friendly, knowledgeable provider.
Very happy
I will feel comfortable in going to her again.
Talk so I understand what she was talking about
No recommendations regarding any areas of improvement. As in the past, the entire experience was above par.
First time I saw this doctor/ PA I’m very impressed with her explaining everything and actually listening to me. My last PA was real good also
happy to have found PA Otterbeck!
Its what ive come to expect from this unit.
Personable
I appreciated not feeling rushed even though many things were discussed
Confidence is high knowing I will receive excellent care.
No complaints.
Very reassuring to know that one has a provider who will treat or refer one as necessary
Listened well, understood attitude of pt. Re health issues.
The whole office is great I might have hit a wrong button but they always provide great care all the staffing is wonderful
Always available and concerned
She seems to care and listen to my concerns then is able to explain it in a way I can ca understand
first appointment but so far really helpful
It was my first time with Erica, and I would certainly go back to her.
Feel provider knows patients history and medical information before visit
Very nice young lady. Good listener, which is really important in her work. I just wish i could see an actual MD once in a while, but i suppose if the PA's felt it was necessary they would call in the doctor.
Happy to have this provider.
I find the younger doctors- PA’s to be very up on the latest research and open minded about looking at the whole person. Ie- lifestyle etc.
Excellent treatment
This was my first time with Erica but she was excellent
She is a wonderful provider in every way! I feel fortunate to have found her. She is a true asset
As a new patient very good
Consistently attentive and professional. Highly competent.
Very good; attentive ,responsive and great follow up
The office staff and health care providers are all very patient, professional and respectful. They work harmoniously together.
I have already recommended her to 3 friends
Everything was covered
Erica made me feel comfortable and I trusted her.
very satisfied
she is not only a profeshional, she is a vary nice person
The PA was a substitute, and did a very good job filling in since she had never seen me before.
Wonderful experience and as my testing came back I received phone calls as soon as they came back in.
Very pleased with the staffing and attention to my care
Erika is great, as are all providers at the office
She was so nice and understood what my health issues were. She took action and made me feel confident that my health was taken care of.
All positive
Erica Otterbeck has a great demeanor, pleasant and comfortable to talk with.
Erica was wonderful. Explained everything, made suggestions. btw the appointment was made the same day!
Good visit
