Patients & Visitors
Television & Phone Service
Samaritan Hospital provides both bedside television and telephone services free of charge.
- To make local calls (unlimited), dial 9 then the telephone number.
- To make long distance calls, dial 9, then 1, then the area code and telephone number.
- For assistance, dial 0.
Courtesy Phone
Our courtesy phone is located across from the elevators in the main lobby.
Guest WI-FI, Wireless Devices and Cameras
Visitors and patients are allowed to use wireless devices (cell phones, tablets, laptops, two-way pagers, and PDAs) in designated cell phone safe zones. This includes visitor waiting rooms, cafeteria and lobbies.
Our guest Wi-Fi network is not password protected. To access the network, you must click “Continue to the Internet” in the red box at the top of the disclosure statement.
All devices must be turned off (not just to vibrate) when not in cell phone safe zones. If you have questions about your location being cell phone safe, feel free to ask your nurse or other staff members.
Our hospitals are dedicated to ensuring and protecting the privacy and dignity of all patients. This means patients and visitors must not use the camera function in wireless devices, as well as other camera equipment.
Music Devices
Only music devices with headphones are allowed. Please refrain from disturbing other patients with the use of these items.
Mail
Letters, cards and flowers will be delivered by a hospital volunteer. Upon discharge, mail will be forwarded to your home address. If you wish to send letters, the volunteer who delivers your mail will be happy to help. Stamps are available in the gift shop.
Lost and Found
Lost and unclaimed valuables usually are sent to Security Services on the first floor where they are kept for 30 days. To contact Security Services, call 518-271-3321.
Banking Machine
An ATM is available in the main lobby, directly inside the front entrance.
Inpatient Dining
Nutrition is an important component of your overall health and recovery. If you have been admitted, your doctor/provider will write your diet order prescription. At Samaritan Hospital, our meal service program, Catering to You (CTY), makes it possible to meet the nutritional needs of all of our inpatients while offering a variety of food choices to enhance your dining experience.
All inpatients at Samaritan Hospital are automatically enrolled in the CTY program. A catering associate (CA) is assigned to each patient. Your CA will receive your meal requests and will deliver meals to you. For more detailed information about CTY, please ask your nurse.
Meal service throughout the hospital occurs between the following time intervals:
- Breakfast, 7:30 am – 9 am
- Lunch, Noon – 1:30 pm
- Dinner, 5 pm – 6:30 pm
The exact time of delivery varies for each floor. If your meal or meal service is not consistent with your expectations, please feel free to contact food service management at 518-271-3496.
Dining for Visitors
Our cafeteria is available for guests. If for any reason a guest needs to stay in the room with you, guest trays are provided for a fee of $5 per tray. Contact your CA or call Food and Nutrition Services at 518-271-6621 to discuss guest tray procedures.
Cafeteria
The cafeteria offers a wide range of dining options including freshly made soups, hot and cold specials, salads, deli bar, desserts and beverages. The hospital cafeteria is open Monday through Friday, from 6:30 am to 6:30 pm, and Saturday and Sunday, from 8 am to 6:30 pm.
Starbucks Market Cafe, located in the main lobby, is open from 6:30 am - pm Monday thru Friday.
Vending Services
Vending machines are available 24 hours a day and are located on the ground floor near the elevators.