Back to homepage
MyChart
Used as main image by Phynd in search results and profile page

Irina Inna Kaplan, MD

Family Medicine

Provider Ratings

4.7 out of 5 (179 ratings)

Speaks

Languages

Russian

Provider Groups

  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact

518-233-1162
Online Scheduling
Appointments (New Patients Welcome)
Online Scheduling
Provider Groups

  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact
518-233-1162
Print Share

Services & Specialties

Areas of Specialization

  • Family Medicine

Locations & Contact

Primary Location

Waterford Health Center

158 Saratoga Ave
Waterford , NY 12188

View hours
Monday
7:00am - 4:00pm
Tuesday
7:00am - 4:00pm
Wednesday
7:00am - 4:00pm
Thursday
7:00am - 4:00pm
Friday
7:00am - 4:00pm
518-233-1162 View Details

Education & Certifications

Board Certifications

Family Medicine, Family Medicine, American Board of (1999)

Provider Groups

Innovative Health Alliance of New York

SPHP Medical Associates

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.7 out of 5

(179 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

43 Reviews

01/13/2025

Very good experience

12/16/2024

Dr Kaplan listened to my concerns.

12/10/2024

all was good

12/05/2024

All good.

12/04/2024

I have no additional feedback to share at this time.

11/27/2024

Like lab scrips filed electronically

11/26/2024

Very knowledgeable, kind and efficient..and considerate.

11/25/2024

I feel my appointment was the start of getting the proper care I need.

11/25/2024

Easily reached when I have a problem or concern. Very dependable.

11/13/2024

I will stay with this office for a long time coming because of they’re staff as a whole!

11/12/2024

I do like my doctor as she is new to me as my PCP has left the practice.

11/07/2024

Xxxxx

11/04/2024

Good

10/31/2024

I have never had a bad experience in this practice

10/31/2024

I will stay with this practice as long as Dr. Kaplan is there. Both she and her nurse Melanie have been so helpful through illnesses, surgeries and tough times including the death of my adult daughter. Both are extremely compassionate, knowledgeable and helpful.

10/21/2024

Always a good experience

10/14/2024

I would recommend this practice to everyone.

10/14/2024

I always get the best of care in every step of the process!

10/09/2024

She has saved my life! She calls to check up on me!

09/26/2024

Very thorough and cares about my health

08/27/2024

None. Already a 10+++.

08/13/2024

Very nice person

08/13/2024

All were very professional

08/08/2024

Don’t have one

07/25/2024

all good

07/25/2024

Like her very much. She goes the extra mile...thank you.

07/22/2024

Keep up the good work

07/22/2024

She was very busy and still took time with me.

06/06/2024

Everything is great. She helps me understand everything until I do.

05/21/2024

Dr. Kaplan makes me feel comfortable, listens to me and takes time to explain and discuss my concerns.

05/13/2024

The only reason for the 9 rating is because of the very long waiting time in two rooms!

05/13/2024

Dr. Kaplan is the best primary care physician that I have had. I have been with her for years.

04/23/2024

Simply great!

04/16/2024

As I stated earlier, Dr. Kaplan is wonderful.

04/08/2024

I am grateful to be healthy and I am that way because of the care I receive at the hands of Irina and her staff

03/27/2024

This visit, as all of my past visits, went very well with no problems or complaints

03/26/2024

Doctor explains everything perfect about my health. She makes sure you understand all your concerns. I am happy with Dr. Kaplan.

03/19/2024

She really cares for her patients.

03/12/2024

In and out in a very timely manner .

03/07/2024

Exel.

03/05/2024

Understanding and patience with me

02/29/2024

Great

02/27/2024

I will be back
Show more
Online Scheduling 518-233-1162

Dismiss Modal

Close 

Where would you like to share?