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Kristen Anne Santos, DO

Internal Medicine

Provider Groups

  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact

518-268-5242
Appointments (New Patients Welcome)
Provider Groups
  • Innovative Health Alliance of New York

  • SPHP Medical Associates

Primary Contact
518-268-5242

Services & Specialties

Areas of Specialization

  • Internal Medicine

Locations & Contact

Primary Location

Troy Internal Medicine

1401 Massachusetts Ave
Troy , NY 12180

Education & Certifications

Board Certifications

Internal Medicine, Internal Medicine, American Osteopathic Board of (1997)

Provider Groups

Innovative Health Alliance of New York

SPHP Medical Associates

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(325 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

59 Reviews

11/25/2024

Consistently an excellent provider. Highly recommend.

11/21/2024

Highly recommend Dr Santos. My husband made the transition to her too after Dr Sulzman retired and he is very satisfied too

11/18/2024

Every thing was very good

11/13/2024

Had a good visit and my concerns were addressed.

11/11/2024

Happy with service

11/08/2024

I now know, without reservation, that I am ready for the next step. I have their support and caring to carry with me.

11/08/2024

Excellent

11/06/2024

Feel very comfortable

11/06/2024

I have and continue to have the utmost confidence in Dr Santos

11/01/2024

i always feel she is concerned.

10/29/2024

Compassionate and knowledgeable..

10/25/2024

Dr. Santos is awesome about making sure I am getting my routine tests and follow up completed on time. I appreciate her focusing on being proactive with managing my health.

10/24/2024

unfortunately your rating system only goes to 10. I would like to rate her 100 please

10/23/2024

Dr. Santos exhibits the characteristics of an outstanding primary care/family practice physician: kind, highly skilled, exceptional listening, observational, and clinical skills. Plus genuinely nice to work with.

10/23/2024

Dr Santos is great!

10/22/2024

Entire staff from the front desk,Nurses,PA,Nurse Practitioners and the Doctors are outstanding

10/16/2024

Love her

10/16/2024

I feel like Dr. Santos listens and cares

10/15/2024

Dr. Santos listened and was extremely helpful like always.

10/10/2024

A comfortable place to come where people care.

10/10/2024

She always follows through

10/09/2024

I always feel she cares about my health and well being and her advise is sound

10/09/2024

They take very good care of me

10/08/2024

The staff treated me with utmost concern and answered all my questions and gave me excellent care

10/08/2024

It was a positive first appointment. There was nothing that happened or didn’t happen that would cause me not to continue to use this doctor or practice in the future.

10/02/2024

Very satisfied

09/27/2024

I've been working with Dr. Santos for years and have a great deal of faith in her treating me

09/25/2024

First time meeting Dr Santos. She was very thorough and explained everything I needed to know.

09/25/2024

dr santos is simply the best she cares about me i feel it,, i see it,,i bother her all the time with questions in the portl she always responds

09/17/2024

She always gives me the amount of time I need and helps me to get answers to any problems I may be having

09/17/2024

The best provider one could ask for.

09/13/2024

Dr Santos is always very professional, very knowledgeable, remembers my medical history and asks questions about past problems and if I have new complaints or problems or physical/medical issues. SHe always acts like she is concerned for your health.

09/03/2024

Dr Santos is very personable, professional and very thorough. .

08/14/2024

Very good,

08/08/2024

Very good provider

07/02/2024

Very pleased!

05/07/2024

Excellent

05/06/2024

Always takes her time during my visit.

04/29/2024

The office could not be run better. I only wish the bloodwork could be done in the office.

04/19/2024

Basically very satisfied

04/17/2024

Dr.Santos has always listened and offered her best advice. I feel like she is a good friend and listens

04/15/2024

She definitely cares about my health

04/12/2024

Dr Santos is wonderful, I feel I am well taken care of.

04/10/2024

She takes the time to listen and I never feel rushed

04/10/2024

She calls me with results that need attention and always says to call her if I need anything.

04/09/2024

great

04/08/2024

Great positive experience

04/08/2024

Dr. Santos and her team are the best. So glad I switched to this practice.

03/18/2024

We always get care from this office!

03/12/2024

Just. that I pre-checkin on line and usually asked to answer all the same questions when I arrive. (Check In).

02/21/2024

Keep smiling - you all great!

02/20/2024

Attention to detail and appropriate follow-up

02/13/2024

Dr Santos immediately put me on Irbesartan to correct my erratic BP. After several weeks my anxiety was gone and my BP readings were finally normal. I'm very lucky to have such a bright, friendly, caring physician.

01/30/2024

Very Positive experience with All Staff in Office

01/19/2024

She listens to me and addresses any concerns I might be having

01/19/2024

Dr. Santos has been my primary care doctor for many years. She always addresses my concerns, orders testing to determine the cause of potential health issues.

01/15/2024

Just a great doctor, who shows compassion and care

01/12/2024

Dr. Santos is to be commended for remaining in this practice and providing the best possible care for all her patients regardless of age.

01/11/2024

All went very well
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